Shipping and Handling

Please note that shipment is made from Mallorca and, therefore, delivery to EU countries will require a period of 12 to 24 days after receipt of payment.

The above shipment period is required in order to optimize shipping costs. Direct shipment by Spanish or international parcel services is very expensive and we, therefore, collect parcels to be dispatched to Germany in parcel boxes by a forwarding agent. From there, shipment to all destinations (except Spain and Portugal) is made by Hermes.

Forwarder of your parcel will, therefore, always be our German partner company "kalchas communications GmbH".

We reserve the right to ship larger orders in several separate parcels for logistical reasons, if necessary.

Shipment from Mallorca is made every Tuesday (please note: different shipping times during the winter period possible - announcement will be made in the web shop accordingly). This refers to all orders of which payment is received two days before shipment (i.e. Sundays until 15.00 h)

Please bear in mind the longer shipping times, especially when ordering gifts for birthdays, Christmas, etc.!

Shipping Costs

(Minimum order value 30,- Euros plus shipping costs / all prices incl. V.A.T. / IVA in Spain)

 

Europe (approx. 12 to 24 days after receipt of payment)

Available in following countries only: Belgium, Denmark (except Greenland, Faroe Islands), Estonia, Finland (except Aland Islands), France (except overseas territories and Departments), Great Britain (except overseas territories and Departments), Ireland, Italy (except Livogno, San Marino and Vatican City), Latvia, Lithuania, Luxembourg, Monaco, Netherlands (except non-european territories), Austria, Poland, Portugal (exept Azores and Madeira), Sweden, Slovakia, Slovenia, Czech Republic, Hungary

  • Order value up to 50,- Euro: 19,90 Euro
  • Order value above 50,- Euro: 14,90 Euro
  • Order value above 300,- Euro: free of charge

 

Germany (approx. 10 to 18 days after receipt of payment)

  • Order value up to 50,- Euro: 9,90 Euro
  • Order value  50,- to 250,- Euro: 7,90 Euro
  • Order value above 250,- Euro: free of charge

 

Spain (approx. 7 days after receipt of payment)

exept: Canary Islands, Ceuta, Melilla

  • Order value up to 100,- Euro: 7,90 Euro
  • Order value  100,- to 250,- Euro: 5,90 Euro
  • Order value above 250,- Euro: free of charge