From the 17. December 2019 until the end of January 2020 we don't ship orders weekly. From the beginning of February we ship again every week to all EU countries. The shipping dates are:
Tuesday, 7th January 2020
Tuesday, 21th January 2020
and from the 4th February 2020 again every week
Please notice that we ship all orders after receipt of payment until two days before the shipping days, the Sundays before at p.m. 20 o'clock.
Please note that shipment is made from Mallorca and, therefore, delivery to EU countries will require a period of 12 to 24 days after receipt of payment.
The above shipment period is required in order to optimize shipping costs. Direct shipment by Spanish or international parcel services is very expensive and we, therefore, collect parcels to be dispatched to Germany in parcel boxes by a forwarding agent. From there, shipment to all destinations (except Spain and Portugal) is made by Hermes.
Forwarder of your parcel will, therefore, always be our German partner company "kalchas communications GmbH".
We reserve the right to ship larger orders in several separate parcels for logistical reasons, if necessary.
Shipment from Mallorca is made every Tuesday (please note: different shipping times during the winter period possible - announcement will be made in the web shop accordingly). This refers to all orders of which payment is received two days before shipment (i.e. Sundays until 15.00 h)
Please bear in mind the longer shipping times, especially when ordering gifts for birthdays, Christmas, etc.!
(Minimum order value 30,- Euros plus shipping costs / all prices incl. V.A.T. / IVA in Spain)
Available in following countries only: Belgium, Denmark (except Greenland, Faroe Islands), Estonia, Finland (except Aland Islands), France (except overseas territories and Departments), Ireland, Italy (except Livogno, San Marino and Vatican City), Latvia, Lithuania, Luxembourg, Monaco, Netherlands (except non-european territories), Austria, Poland, Portugal (exept Azores and Madeira), Sweden, Slovakia, Slovenia, United Kingdom, Czech Republic, Hungary
exept: Canary Islands, Ceuta, Melilla