Shipping and Handling

Please note that shipment is made from Mallorca and, therefore, delivery to EU countries will require a period of 8 to 18 days after receipt of payment.

The above shipment period is required in order to optimize shipping costs. Direct shipment by Spanish or international parcel services is very expensive and we, therefore, collect parcels to be dispatched weekly to Germany by a forwarding agent. From there, shipment is made by Hermes.

Forwarder of your parcel will, therefore, always be our German partner company "kalchas communications GmbH".

We reserve the right to ship larger orders in several separate parcels for logistical reasons, if necessary.

Shipment from Mallorca is made every Monday (please note: different shipping times during the winter period possible - announcement will be made in the web shop accordingly). This refers to all orders of which payment we received until the Sundays 12.00 h).

Please bear in mind the longer shipping times, especially when ordering gifts for birthdays, Christmas, etc.!

Shipping Costs

(Minimum order value 30,- Euros plus shipping costs / all prices incl. V.A.T. / IVA in Spain)

Europe (approx. 10 to 20 days after receipt of payment)

Available in following countries only: Belgium, Denmark (except Greenland, Faroe Islands), Estonia, Finland (except Aland Islands), France (except overseas territories and Departments), Ireland, Italy (except Livogno, San Marino and Vatican City), Latvia, Lithuania, Luxembourg, Monaco, Netherlands (except non-european territories), Austria, Poland, Portugal (exept Azores and Madeira), Sweden, Slovakia, Slovenia, Czech Republic, Hungary

Europe special (approx. 10 to 20 days after receipt of payment)

Available in following countries only: Ireland

Germany (approx. 9 to 16 days after receipt of payment)

Spain (approx. 7 days after receipt of payment)

exept: Canary Islands, Ceuta, Melilla